Frequently Asked Questions

We support healthcare and patient receivables, service businesses, and general organizational receivables for Utah clients that need professional collection services and accounts receivable recovery support.

Many organizations place accounts once balances remain unpaid for 60 to 120 days, payment plans are broken, repeated reminders are no longer effective, or internal follow-up is taking too much time without producing results.

Helpful starting information can include contact details, balance information, invoice dates or dates of service, payment history, billing records, and any documentation related to the account.

Yes. We support healthcare providers, clinics, and dental practices with patient-friendly recovery support designed to improve follow-up while protecting the patient experience.

We approach healthcare-related recovery with professional, patient-friendly, compliance-minded communication and HIPAA-compliant handling where applicable.

Clients have access to secure reporting, account visibility, and ongoing communication that make it easier to monitor progress and understand next-step recommendations.

Yes. Litigation support is available when appropriate and is considered based on account details, available documentation, and the client’s goals.

You can use the consultation request form, call our office, or email our team to discuss your accounts, priorities, and the best next step.

Start by contacting our team. We can help explain account information, answer your questions, and guide you through the next step.

Yes. If you need to discuss payment options or understand what support may be available, our team can help you review the next step.

If possible, have your account reference information, a recent letter or communication, your current contact details, and any questions you want answered ready.

Yes. You can use the Make a Payment option on the site, or contact our office if you need assistance.

Yes. Consumers can contact our office for account questions, payment help, and general support.

We combine long-standing experience, transparent client support, professional standards, and accountable communication in a way that builds long-term client confidence.

Established in 1971, Credit Service of Logan brings more than 50 years of experience, backed by senior management with more than 100 years of combined experience.

Transparency is part of our identity. We were the first collection agency in Utah to give clients full visibility into account activity and live account interaction, helping set a higher standard for client support.help, and general support.

Our work is guided by professional communication, accountability, clear documentation, transparent visibility, compliance-minded operations, and respect for the client relationship.